SOAMfactor Shipping Policy

Effective Date: March 3, 2026

SOAMfactor, LLC (“we,” “our,” or “us”) provides products and services exclusively to registered business clients (“you” or “your”). This Shipping Policy outlines our procedures, responsibilities, and expectations for B2B orders placed on [Insert Website URL] (“Site”).

 

Order Processing

Orders are generally processed within 3-5 business days after confirmation and payment.

• Large or bulk orders may require additional processing time, which will be communicated at checkout or via email.
• Orders are only shipped to approved business addresses; residential addresses are not accepted for B2B accounts unless previously approved.

 

Shipping Methods & Costs

We offer shipping via FedEx and UPS. Shipping fees are calculated at checkout based on order size, weight, destination, and shipping method.

• Expedited shipping options are available at an additional cost.
• For large or bulk orders, freight shipping may apply and will be quoted before order confirmation.

 

Risk of Loss & Delivery

• Risk of loss or damage passes to the buyer once the order is delivered to the carrier.
• You are responsible for providing accurate shipping information.
• Please inspect all shipments upon delivery and report any issues within 7 days.

 

Delays & Exceptions

• Delivery dates are estimated and not guaranteed.
• We are not responsible for delays caused by carriers, weather, natural disasters, customs, or other unforeseen events.
• If a shipment is lost in transit, we will work with the carrier to resolve the issue if reported within 7 days.

 

Damaged or Missing Shipments

• Notify us immediately if items are missing or damaged upon arrival.
• Provide photographic evidence and keep original packaging until further instructions.
• Verified claims may result in replacement shipment or credit toward future orders.

 

Shipping Contact

For questions, updates, or special shipping requests, contact:

SOAMfactor, LLC
Email: admin@soamfactor.com