SOAMfactor Privacy Policy & Cookie Policy

Effective Date: March 3, 2026

SOAMfactor, LLC (“we,” “our,” or “us”) respects the privacy of our business clients, partners, and visitors (“you” or “your”). This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our Shopify website [Insert Website URL] (“Site”) and use our business-to-business (B2B) products or services.

 

Information We Collect

We may collect the following types of information:

Business & Contact Information

  • Company name, address, phone number, email, and website
  • Industry, job title, and role in the company
  • Tax ID, business registration, or other legal identifiers

Account & Transaction Information

  • Login credentials, if you create an account
  • Billing and shipping addresses
  • Payment details (processed securely via Shopify or third-party providers)
  • Order history and purchase preferences

Website Usage Data

  • IP address, browser type, and device information
  • Pages visited, time on site, and referral sources
  • Cookies, pixels, and similar tracking data

 

How We Use Your Information

We use your information to:

  • Provide and manage our B2B products and services
  • Process orders, payments, and deliveries
  • Communicate about your account, purchases, or inquiries
  • Improve our website, services, and offerings
  • Send marketing or promotional communications (only if you opt-in)
  • Comply with legal and regulatory obligations

 

Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze website performance and traffic
  • Enhance your experience on our Site
  • Deliver relevant marketing content

Your Choices: You can manage cookies through your browser settings. Shopify also provides cookie management tools that allow you to accept or decline non-essential cookies.

 

Sharing Your Information

We do not sell your information. We may share your information with:

  • Service providers: Payment processors, shipping partners, IT support, or analytics providers
  • Business partners: For joint services or marketing campaigns
  • Legal authorities: If required by law or to protect our legal rights

All third-party providers are required to handle your data securely and only for the purposes we specify.

 

Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal or regulatory obligations
  • Resolve disputes and enforce agreements

 

Data Security

We implement technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

 

Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

Under GDPR (EU/EEA clients):

  • Access your business data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Receive your data in a portable format

Under CCPA (California, USA):

  • Request disclosure of collected data
  • Request deletion of your data
  • Opt-out of sale of personal information (we do not sell B2B data)

To exercise your rights, contact us at: admin@soamfactor.com

 

International Transfers

If you access our website from outside the United States, your information may be transferred to and stored in countries with different data protection laws. By using our website, you consent to such transfers.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will indicate the latest revision. Please review this page periodically.

 

Contact Us

If you have questions, concerns, or requests regarding your data:

SOAMfactor, LLC
Email: admin@soamfactor.com